{"id":3,"date":"2025-09-03T16:02:15","date_gmt":"2025-09-03T16:02:15","guid":{"rendered":"https:\/\/healthyjoints.com.au\/?page_id=3"},"modified":"2026-08-06T14:43:10","modified_gmt":"2026-08-06T14:43:10","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/healthyjoints.com.au\/vi\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\r\n\r\n\t<p><strong>Effective Date:<\/strong>\u00a06 August 2026<\/p>\r\n<p>Healthy Joints (&#8220;Healthy Joints&#8221;, &#8220;we&#8221;, &#8220;our&#8221;, or &#8220;us&#8221;) is committed to protecting your privacy and handling your personal information responsibly.<\/p>\r\n<p>Healthy Joints is an Australian-developed digital health platform created through a collaboration between clinicians, researchers and healthcare professionals at Western Health, Melbourne and Victoria University, Melbourne.<\/p>\r\n<p>This Privacy Policy explains what information we collect, how we use it, and the choices available to you.<\/p>\r\n<h2>Information We Collect<\/h2>\r\n<p>Depending on how you use Healthy Joints, we may collect:<\/p>\r\n<h3>Information you provide<\/h3>\r\n<ul>\r\n<li>Your name and contact details<\/li>\r\n<li>Account information<\/li>\r\n<li>Age or date of birth<\/li>\r\n<li>Information about your musculoskeletal condition<\/li>\r\n<li>Exercise and progress information<\/li>\r\n<li>Information you choose to enter into the app<\/li>\r\n<\/ul>\r\n<h3>Information collected automatically<\/h3>\r\n<p>When you use Healthy Joints, we may collect:<\/p>\r\n<ul>\r\n<li>Device type<\/li>\r\n<li>Operating system<\/li>\r\n<li>App version<\/li>\r\n<li>Anonymous usage statistics<\/li>\r\n<li>Crash reports<\/li>\r\n<li>Technical information required to maintain and improve the app<\/li>\r\n<\/ul>\r\n<p>We do not intentionally collect more information than is necessary to provide the services offered within Healthy Joints.<\/p>\r\n<h2>How We Use Your Information<\/h2>\r\n<p>Your information may be used to:<\/p>\r\n<ul>\r\n<li>Provide and improve Healthy Joints<\/li>\r\n<li>Personalise educational content<\/li>\r\n<li>Track your progress within the app<\/li>\r\n<li>Respond to support requests<\/li>\r\n<li>Improve user experience<\/li>\r\n<li>Monitor app performance and reliability<\/li>\r\n<li>Meet legal and regulatory obligations<\/li>\r\n<\/ul>\r\n<p>If additional features such as clinician communication, patient-reported outcome measures, artificial intelligence, wearable integration or digital care pathways are introduced in future versions, this Privacy Policy will be updated accordingly.<\/p>\r\n<h2>Sharing Information<\/h2>\r\n<p>We do not sell your personal information.<\/p>\r\n<p>Information may be shared only where necessary with:<\/p>\r\n<ul>\r\n<li>Technology providers who help operate Healthy Joints<\/li>\r\n<li>Healthcare providers where you have provided consent<\/li>\r\n<li>Government or regulatory authorities where required by law<\/li>\r\n<\/ul>\r\n<p>Any third-party service providers are required to protect your information and use it only for authorised purposes.<\/p>\r\n<h2>Data Security<\/h2>\r\n<p>We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.<\/p>\r\n<p>While no system can guarantee absolute security, we continually review our security practices to safeguard your information.<\/p>\r\n<h2>Data Storage<\/h2>\r\n<p>Your information may be stored securely using Australian or internationally recognised cloud service providers that comply with appropriate security standards.<\/p>\r\n<p>Where information is stored outside Australia, reasonable steps will be taken to ensure it receives protection consistent with Australian privacy requirements.<\/p>\r\n<h2>Your Choices<\/h2>\r\n<p>You may:<\/p>\r\n<ul>\r\n<li>Access your personal information<\/li>\r\n<li>Request correction of inaccurate information<\/li>\r\n<li>Request deletion of your account, where applicable<\/li>\r\n<li>Contact us regarding privacy concerns<\/li>\r\n<\/ul>\r\n<p>Some information may need to be retained where required by law.<\/p>\r\n<h2>Children&#8217;s Privacy<\/h2>\r\n<p>Healthy Joints is intended for general users and is not specifically directed to children under 13 years of age without the involvement of a parent, guardian or healthcare professional.<\/p>\r\n<h2>Third-Party Services<\/h2>\r\n<p>Healthy Joints may use trusted third-party services for analytics, app performance monitoring or notifications. These providers operate under their own privacy policies.<\/p>\r\n<h2>Changes to this Privacy Policy<\/h2>\r\n<p>We may update this Privacy Policy from time to time. The latest version will always be available within the app and on our website.<\/p>\r\n<h2>Contact Us<\/h2>\r\n<p>If you have questions about this Privacy Policy or how your information is handled, please contact:<\/p>\r\n<p><strong>Healthy Joints<\/strong><\/p>\r\n<p>Email:\u00a0<a href=\"mailto:support@healthyjoints.com.au\" target=\"_blank\" rel=\"noopener\">support@healthyjoints.com.au<\/a><\/p>\r\n<p>Website:\u00a0<a href=\"http:\/\/healthyjoints.com.au\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/healthyjoints.com.au&amp;source=gmail&amp;ust=1786101039924000&amp;usg=AOvVaw2akvyOQeTSLf_jTWhQrBEJ\">healthyjoints.com.au<\/a><\/p>\r\n<h2>Australian Privacy<\/h2>\r\n<p>Healthy Joints is committed to handling personal information in accordance with the\u00a0<strong>Privacy Act 1988 (Cth)<\/strong>\u00a0and the\u00a0<strong>Australian Privacy Principles (APPs)<\/strong>, where applicable.<\/p>\r\n\r\n","protected":false},"excerpt":{"rendered":"<p>Effective Date:\u00a06 August 2026 Healthy Joints (&#8220;Healthy Joints&#8221;, &#8220;we&#8221;, &#8220;our&#8221;, or &#8220;us&#8221;) is committed to protecting your privacy and handling your personal information responsibly. Healthy Joints is an Australian-developed digital health platform created through a collaboration between clinicians, researchers and healthcare professionals at Western Health, Melbourne and Victoria University, Melbourne. This Privacy Policy explains what&hellip;<\/p>\n","protected":false},"author":1,"featured_media":703,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"featured_image_urls":{"medium":"https:\/\/healthyjoints.com.au\/wp-content\/uploads\/2026\/07\/social_Support_b7a1f49e79-1-300x154.png","large":"https:\/\/healthyjoints.com.au\/wp-content\/uploads\/2026\/07\/social_Support_b7a1f49e79-1-1024x526.png","thumbnail":"https:\/\/healthyjoints.com.au\/wp-content\/uploads\/2026\/07\/social_Support_b7a1f49e79-1-150x150.png","medium_large":"https:\/\/healthyjoints.com.au\/wp-content\/uploads\/2026\/07\/social_Support_b7a1f49e79-1-768x395.png","1536x1536":"https:\/\/healthyjoints.com.au\/wp-content\/uploads\/2026\/07\/social_Support_b7a1f49e79-1-1536x790.png"},"_links":{"self":[{"href":"https:\/\/healthyjoints.com.au\/vi\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/healthyjoints.com.au\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/healthyjoints.com.au\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/healthyjoints.com.au\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/healthyjoints.com.au\/vi\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":2,"href":"https:\/\/healthyjoints.com.au\/vi\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":777,"href":"https:\/\/healthyjoints.com.au\/vi\/wp-json\/wp\/v2\/pages\/3\/revisions\/777"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/healthyjoints.com.au\/vi\/wp-json\/wp\/v2\/media\/703"}],"wp:attachment":[{"href":"https:\/\/healthyjoints.com.au\/vi\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}